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Frequently Asked Questions

Same day! Yes, we post all our products the very same day. If you order before 3pm, your order will be collected by the 5pm post and if you order in the evening, your order will be collected by the 9am post.

If you order on a Saturday after 11am or on Sunday, your order will go out with the 9am Monday post.

All out orders are delivered first class, unless you choose next day delivery.

If you’d like to return your item because you’re not totally happy with it, you can! Simply email lucy@jewelleryforteens.co.uk and we’ll provide an address you can send it back to. Once we have received the item and confirmed it’s in good condition, we’ll issue you with a full refund. 

If there’s a problem with your piece of jewellery, just send us a picture of the issue and we’ll issue you a refund, there’s no need to send it back. 

If your pieces of jewellery breaks within 30 days of your order, we will replace it or provide you with a full refund! Just send us a picture and leave the rest to us. 

We post all our jewellery Royal Mail First Class. Royal Mail aims to deliver all first class letters and parcels the next working day, including Saturdays, but there might be delays, especially during busier periods. 

it's not too late to add these...

Hypoallergenic
S999 Silver
£14.00
Hypoallergenic
£14.00
Hypoallergenic
Sterling Silver
£14.00
Hypoallergenic
S999 Silver
£12.00
Hypoallergenic
S999 Silver
£12.00
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